How to book classes online

You can book into any classes on the website by clicking on the tabs at the top of the website, Book or Classes.

If you have an account, you can login from here - top right-hand corner.

Select the class you want to book into, Intro to Beginner, Beginner or Group Reformer.

Once you’ve booked your class , then you will need to enter your name, email address and phone number. Click on the box for T&C's. 

Select confirm appointment.

From the next screen you’ll see your appointment confirmed. From here you can cancel, reschedule or add to your calendar.

You can schedule another appointment or create an account to login.  

You can download the Acuity Scheduling app to your phone.

You will need to create a login and password to log into the app and view your classes - past and future appointments - and reschedule or cancel class bookings from the app.

Read the next instructions on how to download the app to your phone.

It is recommended to logout of your account after you have made your bookings.

Step 1. Download the Mobile app

iPhone – go to your Apple App Store and search for Acuity Scheduling Client. Click Download.

Android – Go to your Google Play Store and search for Acuity Scheduling Client. Click Install.

Step 2. Add BodyBella Pilates Ltd to the app

Open the app and you will see Businesses.

Click on the + sign at the top right-hand corner and type in the URL BodyBellaPilates.as.me and click Add Business.

You will see BodyBella Pilates Ltd on the Business screen.

Step 3. From here select BodyBella Pilates Ltd to see the different types of classes.

A list of classes will come up to choose from: Introduction to Pilates, Beginner or Group Reformer.  Click on the Book button to select the type of class you want to book. 

Please read the instructions in the next section on how to book a class.

Step 1 - Make sure you are logged into the app.

Select the class type and day that you want to book a class on. You will see the class times available on that day.

Step 2 – to book one class only 

Click on your preferred class time and press select and continue option to book this class time only. This will take you through to the next step.

Hit the complete appointment button and your appointment will appear confirmed in green at the top of the screen.  

From here you will also see cancel and reschedule buttons where you can change the appointment.

Below this you can add the appointment to your calendar. 

Step 3 – how to book recurring classes

Click on the date of the class you want to attend, the class times available will show up.

Click on your preferred class time and press select and make recurring option, this will take you through to Recurring Appointment.  

Click on the dropdown arrow under the times to repeat – this defaults to 8 – select the number of times you want to repeat.

Click on the see availability at the top right-hand corner of the screen.

If you’re happy with the selection, click on add appointments at the top right-hand corner of the screen.  If classes are unavailable, it means they are fully booked.  

After you’ve clicked add appointment the appointments will be confirmed in green at the top of your screen. 

You will receive email confirmations for all appointments. From these emails you can cancel, reschedule or add to your calendar.
After you have made all your appointments, it is advised to logout until next time.

Please ensure you are logged in so you can see the class you are booked into.

Open your Acuity Client app, make sure BodyBella Pilates Ltd is listed.

To view classes, you are booked in for, click on the second icon at the bottom of the screen – the square with a dot.

This will take you to the Appointments page, where you can view up coming and past appointments.

Click on one of the Appointments to cancel, reschedule or add the Appointment to your calendar.

If you cannot view your appointments, let Mel know.

If you wish to book into a class and it doesn't appear on the calendar, this means the class is fully booked with no spots available.

Acquity doesn't have a waitlist, please text Mel to let her know the class you'd like to be waitlisted against.

We've set the app up so clients can book at least eight weeks in advance into their classes.

If you have forgotten your password, don’t worry you have the option to reset your password if you have any issues trying to Log in. 

The steps are:

Step 1. Starting from an email, either the booking confirmation or class reminder emails will do. Click the link to cancel/change appointment and it will open the booking page to change the class.

Step 2. Click on ‘Log in’ link to log in and enter your email address and enter something in the password field. Don’t worry that you can’t remember your password, enter anything now, and it will offer you a reset password link in the next step.

Step 3. You will be told you have entered an incorrect password and are offered a link to click forgot your password? Click that link and follow the instructions to reset your password.

All class confirmations are emailed to you shortly after you make the booking.

A reminder email is sent to you 24 hours before your class.

Please check your spam/junk folder as it may end up there.

If you do not and continuously do not receive email confirmations, please let Mel know.

At this stage we have not set up Acuity Scheduling to take payments online.

You can pay by eftpos in the Studio or pay online NO LATER than the day of attending your class into the BodyBella Pilates Bank account number 12-3142-0476294-00. Please use your name, date and time of the class as reference, for example ‘Mel Harrison 9 June 5pm’.

The normal Terms and Conditions apply when booking, please read them at https://www.bodybella.co.nz/terms-and-conditions