How to book

Our online booking system makes it easy to book your class, but in case of any problems, we have put together some instructions to help guide you through the online booking system.

  • Where appropriate we have buttons on the website to either take you directly to book one of our Introduction, Beginners or Group Reformer classes. If you see Book now it will take you to a scheduling page to select the class you want to book.

  • In addition to the Book now button to pick the class level you need, there are buttons to take you straight to book Beginners Classes from the Beginners Class Description page you will see a button Book Beginner Classes.

    Click the button to go to the booking system, check the days available and select Continue to book.

    You will automatically be booked in for your class.

  • In addition to the Book now button to select the type of class, there are buttons to take you straight to book a specific type of class. For instance, on the Group Reformer Class Description page you will see a button Book Group Reformer.

    Click the Book Group Reformer button to go through to the class booking system.

    From the calendar select the date you want to book.

    Once the date is selected, the class times appear and you can see how many spaces are available in each class that day. Select the class time you want.

  • Left-click on the class time to show more options.

    Click Continue to book this class time only.

    On the next screen, you will need to add your details – name, phone, and email address. Read and tick the T&C’s box and click “Complete your appointment.”

    A confirmation message will appear to let you know that booking is all done.

    You also will receive an email confirmation. Keep this email so if you need to cancel or reschedule the class you can do that from the email.

    You can also add the class to your calendar.

    You can also log in to your account from here or register an account.

  • Left mouse click on the class time.

    Click Recurring to book all classes at this date/time OR select 4 if you only wish to book 4 classes at this time.

    Click on Add Recurring Times.

  • If you have forgotten your password, don’t worry you be given the option to reset your password if you have any issues trying to Log in. The steps are:

    Step 1. Starting from an email, either the booking confirmation or class reminder emails will do. Click the link to ‘cancel/change appointment’ and it will open the booking page to change the class.

    Step 2. Click on ‘Log in’ link to log in and enter your email address, and enter something in the password field. Don’t worry that you can’t remember your password, enter anything now, and it will offer you a reset password link in the next step.

    Step 3. You will be told you have entered an ‘incorrect password’, and are offered a link to click ‘forgot your password?’. Click that link and follow the instructions to reset your password.

  • All class confirmations are emailed to you shortly after you make the booking.

    A reminder email is sent to you 24 hours before your class.

  • At this stage we have not set up Squarespace Scheduling to take payments online.

    Payment is paid online NO LATER than the day of attending your class into the BodyBella Pilates Bank account number 12-3142-0476294-00. Please use your name, date and time of the class as reference, for example ‘Mel Harrison 9 June 5pm’.

    The normal Terms and Conditions apply when booking, please read them here http://bodybella.co.nz/home/terms/

  • iPhone – go to your Apple App Store and search for Acuity Scheduling Client. Click Download.

    Android – Go to your Google Play Store and search for Acuity Scheduling Client. Click Install.

    This takes you through to Businesses.

    Click on the + sign at the top right hand corner and type in the URL BodyBellaPilates.as.me and BodyBella Pilates Ltd will come up.

    Click on BodyBella Pilates Ltd, select your choice of class.

    You can follow the instructions from the top of the page to book one or more classes.

  • Open your Acuity Client app, click on the word “Businesses”, this will take you through to your BodyBella Pilates Ltd account.

    To view classes you are booked in for, click on the second icon at the bottom of the screen – the square with a dot, pictured here in bold.

    This will take you to the Appointments page, where you can view ‘up coming’ and ‘past’ appointments.

    Click on one of the Appointments to cancel, reschedule or add the Appointment to your calendar.